Dr. Todd A. Boyle is an Associate Professor of Operations Management and the Canada Research Chair in Quality Assurance in Community Pharmacy at the Gerald Schwartz School of Business, St. Francis Xavier University. He holds a Ph.D. and master’s degree in Operations Management from Carleton University and a bachelor's degree in Information Systems from St. Francis Xavier University. Dr. Boyle teaches courses in research methods and operations management.

Prof. Randy Delorey joined the faculty of St. Francis Xavier University in 2007, after working in the private sector for OAO Technology Solutions, Lift Business Solutions, and most recently xwave a division of Bell Aliant. Randy is also co-founder of an IT start up meuSystems. Randy is a certified Project Management Professional (PMP) and past board member of the Project Management Institute (PMI) New Brunswick chapter, and volunteer for the PMI Nova Scotia chapter. Randy has also taught part-time in the Commerce Department for Mount Allison University.

Denton is entering his 12th year at StFX. He holds Honors BA in Law and Justice from Laurentian University, an MBA from Lake Superior State University, MI, and a PhD in Marketing Management from the University of Liverpool, UK. His research interests lie in customer value, loyalty programs and service dominant logic. Denton is currently entering his ninth year as Assistant Coach and Academic Advisor for the X-Men Basketball team.