Sales Policies

For information on textbook return policy, click here.

Defective Merchandise (Except Textbooks)

All merchandise, with the exception of school bags or backpacks, is guaranteed against manufacturing defects. Defective merchandise will gladly be replaced or refunded if the original sales receipt is presented. Returns of school bags or backpacks are subject to the manufacturers’ specific warranties accompanying each item.

Non-Defective Merchandise (Except Textbooks)

Merchandise which is not defective will gladly be returned for exchange wherever possible, up to 30 days from purchase date, provided that:

  • Item is still in fully re-salable (As new) condition.
  • Original sales receipt is presented.

If exchange is not acceptable, a refund may be made at the discretion of Campus Store management.

POSTAL PROCEDURES