Conflict Mediation Mentorship

Since students often come with attitudes about conflict that are very much at odds with the idea of negotiation, training student mediators in the assumptions and processes of peer mediation is critical. It has been estimated that initial training of peer mediators requires at least a 40 hour commitment. During that training, students will learn basic principles of peer mediation (e.g., that conflict can be positive), and increase their awareness of how conflict develops. They are also taught communication and problem solving strategies to help themselves and others defuse conflict. Finally, role playing and active learning are essential during training, so that student mediators can learn skills to help peers move from mutual blame toward solutions acceptable to all parties. To be most effective, peer mediation should be part of a university wide effort. It is essential that the judicial office, residence life staff and campus police be involved and supports the goals and processes of peer mediation. Although peer mediation is often implemented independently of other components, integrating peer mediation into a broader program that includes life skills or violence prevention programming may increase the effectiveness of the program. The preferred model is the spectrum model, it is an intentional, deliberate and thoughtful educational approach aimed at increasing access and improving student learning. It provides a framework for student development, and the unique needs of involved parties. This initiative requires professional training for university staff prior to launching this program.